Steelgate Support Wizard


How do I add an SQL server that is not automatically detected?

  1. Close the Steelgate application.

  2. Locate and Open the nsconfig.ini file on your computer where the application was installed.

  3. Add the following lines at the bottom of the file: 
    [plugins] 
    AddSQLServer=systemname\sqlinstance, systemname\sqlinstance2

  4. Save and close the file.

  5. Restart the Steelgate application


How do I back up a SQL Server Database?

Using the Microsoft SQL Plug-in

The included SQL server plug-in works on the following Microsoft SQL servers: 2005 and 2008.

Backup using the SQL Plug-in

If the client is installed on one of the supported platforms listed above and you have an active SQL plug-in, you may select your SQL server for backup using the file selection tree or list view under the Backup Tab.

If you check the box next to the server name, all databases will be selected for backup. To select only a specific database, expand the SQL Server object by clicking on the + symbol and check only the appropriate databases you want to backup.


How do I back up multiple SQL servers?

  1. Edit your profiles\sgconfig.ini 
    • On VISTA, Windows 7, and 2k8: C:\ProgramData\Brightlink\brightlink\profiles\blconfig.ini
    • On XP, 2K3: C:\Documents and Settings\All Users\Application Data\Brightlink\brightlink\profiles\sgconfig.ini  

  2. Add a section called “plugins” then add a “AddSqlServers” key with 1 or more servernames comma delimited
EXAMPLE:

[plugins] 
AddSqlservers= MYSERVER\SQLEXPRESS2008,MYSERVER2\SQL2008

Restart the Steelgate Service before you re-open the program.

How do I restore a SQL Database?

Using the Microsoft SQL Plug-in

The included SQL server plug-in works on the following Microsoft SQL servers: 2005 and 2008.

Restore using the SQL Plug-in

If the client is installed on one of the supported platforms listed above and you have an active SQL plug-in, you may restore a previous SQL backup using the plug-in by selecting the SQL server using the file selection tree or list view under the Restore Tab.

 If you check the box next to the server name, all databases will be selected for restore. To select only a specific database, expand the SQL Server object by clicking on the + symbol and check only the appropriate databases you want to restore.

This will permit you to restore the SQL database(s) to their original location on the original backed up machine or on a new system with the same machine name.


I don't see the SQL Server plugin

You may need to register SQLDMO.DLL using these steps:
  1. Open a CMD prompt as administrator (Start->Enter "CMD"->Right click on "cmd.exe"->Execute as administrator
  2. Execute the following: regsvr32 "c:\Program Files\Steelgate\Steelgate Steelgate\SQLDMO.DLL"
  3. Restart the Steelgate Service and open the Steelgate program.
If that does not help, please follow these steps:

You will need to modify the permissions of the NT Authority\System user within the SQL management studio (Please see images below).
Once modified, you will need to restart your SQL server service.


Where do I change the Temp folder for SQL and Exchange?

Open the software and from the home page, click on Settings / Defaults Settings / Advanced Options. 
Change the path of the temp folder on that screen.